In their desire to enable employees to continue growing and learning professionally, many companies have fallen hard for the lure of Learning Management Systems. While LMSs are capable of doing some great things, they are far from the end-all, be-all of Learning and Development. In fact, more and more companies are realizing that pure automation isn’t all it’s cracked up to be.
Here are 5 reasons why:
1) Outdated features
If your LMS hasn’t been updated within the past year or two, you are teaching new tricks with old material. Our new digital landscape has absolutely revolutionized the learning and development industry. Make sure your LMS is keeping up. If it’s not, and your employees are struggling to make sense of outdated content, or antique features, you could be doing so much better.
2) Unhelpful reporting
Data is critical in evaluating success and charting the way forward when it comes to your training programs. If your LMS isn’t providing enhanced reporting features, it’s not doing you any favors. In the modern age of big data and agile feedback, your staff deserves the training and development programs that are the most impactful and relevant on the market. How will you know if you’re providing the right training at the right time if you don’t have data to back it up? Swap out your old LMS for one that supports your learning and development goals.
3) Functionality issues
Is your program buggy, or simply lacks the functionality that users expect? Corporate software can lag somewhat behind consumer experiences, but that doesn’t mean you need to settle for LMS software that doesn’t get the job done. Know that you have options, and if you shop around a little bit, you might be surprised what you can find.
4) Lack of support
Do you feel like you have no relationship with your LMS vendor after the program has been delivered? That’s not the way of the future. Customer experience is everything in today’s competitive market. And if you don’t feel like you’re getting the white glove treatment, it’s time to shop around for another vendor. Technical support and program updates should be the bread and butter of a Learning Management System, because just like the material, learning technology is always changing.
5) Too expensive
Many companies have given up on their LMS simply because the cost is not worth the experience. Whether the content is irrelevant to their needs, the service is poor, or the experience is outdated, sometimes what works best is a tailored approach to learning and development. The truth is that businesses have choices. They have the option to continue on with outdated automation, or they can upgrade to a managed service where their experience and the professional development of their employees is the first priority.
Are you looking for top L&D consultants to help you find and tailor the best LMS for you?
We specialize in creating that tailored experience. Our learning technology consultants can help you select, implement, customize, and integrate tools to match your organization’s needs. Contact us to talk with a true (LMS) Learning Management Specialist at Clarity Consultants today.