Learning Technology

Luckily, customer service procedures are shifting away from traditional paradigms. By incorporating gamification, the experience can be more satisfying of customers and employees alike, improving the experience at every level.

While these rich media techniques are often considered cutting-edge, they are becoming more widely available. Here’s what you need to know about the learning technology and how it is pushing training boundaries.

A Learning Management System (LMS) is a tool that your company can use to deploy eLearning courses to your employees, track employee engagement, and measure course effectiveness. LMS technology has proved useful in the university world and is increasingly showing its value for the business world. It is on the cutting edge of L&D thanks to its power to measure training use and effectiveness across the enterprise. This article describes five of this year’s most popular LMS systems, to help you evaluate the benefits of incorporating an LMS into your company’s L&D program. The LMS platforms are listed in alphabetical order.