Insights on the value of our consultant engagements.
A Fortune 500 financial services firm in the Midwestern U.S. sought to internalize its asset management and employee benefits call center operations as part of a corporate re-branding campaign. The client wanted to a bridge between the training and call center management to ensure that all parties could collaborate around the curriculum and new trainees could perform effectively after the five-week on-boarding class.
A large, high-technology service provider for multinational corporations decided to completely refashion their approach to performance management.
A municipal employee’s retirement association was experiencing low morale, a lack of clarity, and employees dreaded coming to work. Clarity’s consultant worked with them to align Core Values to their organizational needs.
A major global pharmaceutical firm launched a technology transfer project. An entirely new training methodology was necessary for the project to succeed.
eMeter, a Siemens Business, turns meter data into useful information to help utilities and their customers make smarter energy decisions.
Clarity paved the way for a Federal Banking Institution’s formal succession planning.
A leading, global Internet Search Organization and content provider asked Clarity for help in rapid development and deployment of interactive instructional content for a video sharing service’s Learning & Enablement Certification program.
Clarity supported Zebra’s migration to a blended learning environment.
Clarity helped Technip anchor a new working culture within the company through innovative new ideas for improving the current eLearning environment.
Clarity’s consultant mixed on-site and off-site work to design a training platform that addressed both long-time and seasonal employees.
Clarity helps a multinational retailer emphasize training and development through a half-day training program called “Creative Risk Taking.”
Clarity enabled BJ’s to get employees up to speed with a SAP enterprise reporting project, support employee involvement, and promote new thinking.
Quest Diagnostics (Quest) is the world’s leading provider of diagnostic testing, information, and services that range from routine blood tests to complex, gene-based and molecular testing. Clarity’s consultant helped Quest’s internal team turn raw content and learning objectives into a one-day training program that was challenging and fun.
The sixth largest wireless telecommunications network in the United States needed to change two of its billing systems because of a change in Federal Communications Commission (FCC) regulations.
An industry leader in business software initiated several projects, including designing and developing new sales processes and sales training programs.
PLS Financial Services®, one of the largest organizations in the check cashing industry, wanted to train its employees how to complete federal and state tax forms, so it decided to convert its existing instructor-led training to a self-paced eLearning format.
McDonald’s Corporation (McDonald’s), the world’s largest chain of fast food restaurants, implemented a new learning content management system (LCMS), but needed to develop new templates, style sheets, and writing guidelines to facilitate migrating content to the new system.
CA Technologies, an industry leader in information technology (IT), needed to migrate a large document set from FrameMaker® to AuthorIt® after acquiring a business group.
A global pharmaceutical company needed to streamline its product launch process to improve its time to market. Management realized that redesigning the process would improve workflow, facilitate communications across departments, and reduce product launch costs.
A FORTUNE® 500 financial services company merged with the wealth management division of another financial services company and needed to train its newest employees on the company’s core trading system.
Air-Weigh, a technology solutions provider for the transportation industry, needed to improve the manuals for its post-sales support. Air-Weigh is a small, agile company and did not have the in-house expertise to make the necessary improvements.
A leading international insurance company’s vigorous growth had caused many of its policies and procedures to become outdated and inconsistently formatted.
AAA, the world’s largest emergency road service provider and the nation’s largest travel agency, wanted to reduce travel costs by converting its five-day instructor-led training for Department of Motor Vehicles (DMV) agents to a blended learning format.
Unified Grocers, the largest retailer-owned wholesale grocery cooperative in the western United States, wanted to distribute mission-critical company information online. Management decided to use SharePoint® to implement this strategy.
ValleyCrest Companies, the largest integrated landscape services provider in the country, initiated a substantial project to improve productivity by applying the principles of lean production. The project goal was to eliminate waste in the company’s business processes.