Sometimes we as learning and development experts learn more from our own programs than the students we aim to educate. It happens. Sometimes the training that was developed simply didn’t solve the problem. There are a number of reasons why that might be the case, but often the issue at the root of the problem is that the real problem was more complex than originally thought. A failure is more than a failure in cases like these, because they provide two valuable assets that companies did not have on the outset: feedback and information. Sometimes, knowing what doesn’t work will help you better identify what will. Here are 3 steps to take when you realize your training didn’t solve the problem you set out to solve.
Our Training Didn’t Solve the Problem. What Now?