[feat-img-left]Knowing when to ask for feedback is almost as important as knowing how to ask. While many instructors typically send out a smiley sheet or evaluation form at the end of a course, those who drop mini-feedback opportunities throughout the course end up with a richer, more authentic response from learners. This is partly because by the end of a course, learners consider their participation over (this is especially true of mandatory corporate training). They’re less enthusiastic to spend time giving feedback, which feels like more work. On the other hand, learners who are asked to check in mid-way have more incentive to give helpful feedback—since they still have time in the course, it feels like their voice might have an impact on their own experience. Experiment with the way evaluation might fit into your particular course or training—a mid-course evaluation form might work well for some, while others may get better results from brief questions sprinkled in after each major interaction or lesson. The latter method gets learners while the content is still fresh in their minds, though they haven’t yet had time to fully understand how this new information will be integrated into their lives.
Asking The Right Questions at the Right Time