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These days, it’s not your resume that’s the focus of an interview—it’s you. But not your suit, or your polished shoes, or your perfectly manicured hands. Employers want to know what kind of temperament you display at work, how you handle stress, whether you’re optimistic or pessimistic, and if you can empathize and get along with others.
In fact, companies are beginning to organize themselves around these “soft skills.” That’s because research shows that organizations made up of compassionate, optimistic thinkers are more successful than those that simply pay attention to the bottom line.
The soft skills needed to satisfy all four realms include self-awareness, healthy expression, reasoning, and self-restraint. You won’t find any of these on a potential employee’s CV, but they’re all essential in the workplace nonetheless.
But what about in the workplace, with regular adults? The research offers a hesitant “Yes.” This hesitance stems from the fact that while good coaching programs do work, bad coaching programs exist—and it’s hard to tell the difference between the two. To further complicate the issue, EI is really hard to measure. And just to throw a final wrench into things, some people are just more “trainable” than others.
- Clarity Consultants
- April 20, 2015
- 2:07 pm
Soft Skills and Emotional Intelligence: Can They Be Learned?
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