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How do you cope with information overload? A recent McKinsey study found that the average knowledge worker spends 28 hours each week writing emails, searching for information and collaborating with coworkers. The authors of the study suggest that when internal knowledge and information is more available on social media, a typical employee could increase productivity by 35%.
As L&D practitioners, how do you guide others through the daily deluge of data? Content curation is becoming an increasingly important skill to master and is an effective way to facilitate informal learning in your organization.
Steven Rosenbau, author of Curation Nation: How to Win in a World Where Consumers are Creators, explains that while computers are capable of aggregating content, “aggregation without curation is just a big pile of stuff that seems related but lacks a qualitative organization.”
Georgetown University professor Rohit Bhargava defines content curation as, “the act of finding, grouping, organizing or sharing the best and most relevant content on a specific issue.” According to Bhargava, there are five ways to curate content: aggregation, distillation, elevation, mash up and chronology. Aggregation and distillation are lower levels of curation, requiring the gathering of relevant information but with no further cognition required. Chronology is as it sounds: organizing information in sequence to show an idea’s evolution. Elevation requires identifying a larger trend from collected information, and finally, mash up is merging existing content to create a new point of view.
Content curation uses three out of the ten skills needed for the future workplace, as outlined by the Apollo Research Institute. They are: sense-making, new media literacy, and cognitive load management. Sense-making is determining the deeper meaning of what is being expressed. Social media blogger Beth Kanter says sense-making is about “giving the best nuggets of content to your audience in a format that they can easily digest and apply it.” Cognitive load management is a term coined by the Apollo Research Institute to describe the “ability to discriminate and filter information for importance.”
There are a number of online tools to make your role as content curator easier. Here is a sampling of resources available at no cost.
Conquer Information Overload with Content Curation
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