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title: "Ferrellgas Advances Enterprise Resource Planning System"
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last_updated: "2026-04-03T08:27:03-05:00"
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<h1>Ferrellgas Advances Enterprise Resource Planning System</h1>

<h2>Clarity Helps Fuel ERP Upgrade for Propane Company</h2>

<h3><strong>Challenge</strong></h3>

Ferrellgas, the second largest propane distributor in the United States and Puerto Rico, chose to update its customer service and enterprise resource planning (ERP) system to the most recent version.

<h3><strong>Opportunity</strong></h3>

This project involved upgrading the human resources management systems of the ERP and developing a series of training modules to support the implementation. Ferrellgas management selected a Web-based training format because the target audience was geographically dispersed. Based on the level of change and the number of modules required for a successful system deployment, the training development cycle was aggressive. Clarity provided consultants with experience in Web-based training, design, and implementation to develop multiple training modules.

<h3><strong>Results</strong></h3>

The consultants received detailed business process storyboards and a storyline from the client and built each Web-based training module around a specific business process. The modules were designed using Captivate®. Despite the aggressive timeline, Clarity’s consultants completed the modules. The client was extremely pleased.

<h3>Clarity enabled the client to:</h3>

• Upgrade its ERP system and train employees within a short timeframe.

 • Use Web-based delivery to reach geographically dispersed employees.