InsightsKnowledge that generates results
McDonald’s Corporation (McDonald’s), the world’s largest chain of fast food restaurants, implemented a new learning content management system (LCMS), but needed to develop new templates, style sheets, and writing guidelines to facilitate migrating content to the new system.
Starwood Hotels and Resorts Worldwide, Inc. (Starwood) is one of the world’s leading hotel and leisure companies. Starwood management recognized the value of providing focused, comprehensive training to new hires, who generally have no concept of the company’s brands and related customer service expectations. Clarity’s consultant had the expertise needed to assess the existing training materials and recommend appropriate enhancements.