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A leading international insurance company’s vigorous growth had caused many of its policies and procedures to become outdated and inconsistently formatted.


AAA, the world’s largest emergency road service provider and the nation’s largest travel agency, wanted to reduce travel costs by converting its five-day instructor-led training for Department of Motor Vehicles (DMV) agents to a blended learning format.


CUNA Mutual Group, a global provider of financial services and insurance products to credit unions, had a complex new hire training program that needed fine-tuning.


CUNA Mutual Group, a global provider of financial services and insurance products to credit unions, initiated a large systems project to automate many tasks that were normally completed manually for customers. This large-scale project involved several subprojects, including technology development, job redesign, and training support.


AAA, the world’s largest emergency road service provider and the nation’s largest travel agency, started a large training initiative to support the many changes that the organization had launched.


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