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Rick – Instructional Designer

ServiceLearning and Development
IndustryBanking and Finance, Energy, Insurance, Retail, Telecommunications
Job CategoryInstructional Design, Leadership Development, Organizational Development
SkillAdobe Captivate, Adobe Dreamweaver, Adobe Fireworks, Adobe Flash, Adobe FrameMaker, Adobe Illustrator, Adobe RoboHelp, Articulate Presenter, Articulate Quizmaker, Articulate Storyline, LeaderGuide Pro, Lectora Inspire, Microsoft Project, Microsoft Visio, Snagit, SumTotal ToolBook

Rick is a seasoned instructional designer with more than 20 years’ experience with instructional systems design, facilitation and presentation, performance improvement, eLearning design, simulations and game design, and organizational development. His education includes a master’s degree in Organizational Behavior and certification in Six Sigma Black Belt and Instructional Systems Design.

  • At a global telecommunications company, Rick developed blending learning new hire training for call center employees.
  • At a large retailer, Rick conducted analysis, designed and developed a leadership development training program.
  • At an energy company, Rick designed and developed web-based training for a PeopleSoft conversion to version 8.9.
  • At a financial services company, Rick designed and implemented new product and sales process training for a large-scale merger.
  • At a health insurance company, Rick conducted performance analysis and instructional design solutions for a PeopleSoft implementation on human resource and financial modules; solutions included classroom, self-study, quick reference guides, and web-based training.
  • MS, Organizational Behavior, Boston University
  • BA, English, University of Maryland
  • Certification, Six Sigma Black Belt
  • Certification, Instructional Systems Design, U.S. Army
  • Proficient in Visio, Project, FrontPage, Producer, Illustrator, Framemaker, Flash, Dreamweaver, Fireworks, Captivate, ToolBook, Studio, Lectora, RoboHelp, RoboDemo, Articulate Presenter and Quizmaker, Leader Guide Pro, and SnagIt.
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