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Professional Bio

Patrice is a driven training professional with over 15 years of training experience developing and delivering enterprise-wide training programs and materials for both in person and virtual instructor-led sessions. She also is skilled in Agile methodology, requirements analysis and training and curriculum development. Patrice’s excellent organization and time management skills allow her to work efficiently both with a team and independently. She has supported government and private clients both on a consulting basis and as a respected employee.

Sampling of Projects
  • For the Washington Metropolitan Area Transit Authority, Patrice supported organization-wide training initiatives. Her contributions included performing training analysis, developing training materials and delivering instructor-led training.
  • For Serco, Patrice developed and delivered training programs for multiple government agencies. She conducted Microsoft Office training and performed technical editing for WBT modules.
  • For JDM Soma, Patrice designed and developed online end-user manuals, FAQs documentation and web-based training modules. In addition, she provided user experience consultation to the application developers and graphic designers.
  • Master of Business Administration, University of Maryland University College
  • Master of Science, Management/Public Relations, University of Maryland University College
  • Bachelor of Science, Communications/Journalism/Computer Studies, University of Maryland University College
  • Proficient in Lectora, Adobe Captivate, Adobe Connect, Camtasia, Storyline, Photoshop, RoboHelp and SnagIt.