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Megan – Training Program Manager

ServiceLearning and Development
IndustryLeisure
Job CategoryTraining Delivery
Skill

Megan is a Training Manager with more than 10 years’ experience designing and developing learning solutions for the Hospitality industry. She has a bachelor’s degree in Hospitality from Michigan State University, is a Six Sigma Green Belt and is a certified Professional in Human Resources.

Sampling of Projects
  • At Starwood Hotels & Resorts Worldwide, Inc., Megan evaluated opportunities, developed content, designed new and updated existing training programs. Analyzed all options available for a blended delivery approach to create the most effective learning opportunities.
  • At W Hotels Worldwide, Megan oversaw the global learning and development strategy and execution for more than 30 hotel properties. Designed, developed and delivered training content to improve guest and talent satisfaction, tracked training compliance worldwide and created programs to impact key metrics leading to a positive trend in key brand metrics.
Education/Certification
  • BA, Hospitality Business, Michigan State University
  • Certification, Professional in Human Resources (PHR)
  • Green Belt, Six Sigma
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