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Teresa – Learning and Development Professional

ServiceLearning and Development
Job CategoryInstructional Design, Organizational Development, Training Delivery

Teresa is a Learning and Development professional with more than 20 years’ experience designing learning solutions, with a concentration in the Food industry. She is well-versed in project management, organizational development, workforce development, evaluation, job and task analysis, process improvement and classroom facilitation. Her education includes a master’s degree in Instructional Design and Development.

Sampling of Projects
  • At Red Bull, Teresa developed instructor-led sales management training to be used for on-boarding new and existing employees.
  • At Goldfingers Restaurants, Teresa performed a task analysis, created standard operating procedures, quality standards and training on all core processes and standards.
  • At Flagstar/Denny’s, Teresa developed an orientation program with a diversity emphasis for all food service employees.
  • At A&P Grocery, Teresa performed needs analyses, developed proposals and managed course development. Analyses and proposals included technology solutions (web-based, CBT, distance learning) and classroom facilitated training.
Education/Technical skill
  • MS, Instructional Design and Development, University of South Alabama
  • BS, Psychology and Vocal Performance, Troy State University
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