TOPIC : Training Delivery
Many businesses struggle to provide their customers with useful, easy to consume information about how to use their products and services. Standard documentation such as user guides and online manuals can be a good place to start, but most of these lack the interactive and visual elements that would give a more complete understanding to customers. Instead, they contact your business for direct assistance, consuming company resources in the process.
TOPIC : Learning Technology
Corporate America today utilizes online learning and computer-based courses for employee training with great regularity. It is flexible and fast, giving employees the knowledge they need quickly, with no classrooms or conflicting schedules. One way that eLearning engages people to the greatest degree is through gamifying the courses. Gamification uses digital games to make learning more engaging and fun for students of all ages. For employees, this type of eLearning is more engaging because it allows competition among peers and offers incentives for completing tasks, like badges or virtual currency that can be exchanged for rewards. Gaming is now a widely accepted process for learning and discovery at all ages – including children, secondary education, and with business professionals.